One to rule them all: Starbucks in China

Starbucks in Forbidden City mock-up

Feet and fingers aching from Beijing’s winter air, I once went in search of the Forbidden City’s much-maligned Starbucks. As a former “friends don’t let friends go to Starbucks” anti-corporate Seattle-dweller, I’d read all the tut-tutting over the cultural inappropriateness of the coffee chain’s location within China’s former Imperial Palace.

After a 2003 conference in Beijing, I took a few extra days to see the sights. In the heart of the city, I wandered solo through huge, impersonal expanses of crushed ice and snow. Entering the Forbidden City, I passed through an unending series of unheated squares, palaces, gardens and halls until my bones ached with cold. I needed something hot. I wanted a coffee. I remembered the newspaper articles about the out-of-place Starbucks and started looking for it. It was not in any of the obvious places I had already passed through. I started circling through side halls and garden corners.

I could not find it. Despite the hand-wringing over its location being an ugly mark on historic China, I could not find it.

With red cheeks and a running nose I called it quits and ducked into one of the many shops selling pots of instant noodles. It was warm-ish inside and the walls were lined with rows of Big Gulp-sized buckets of noodles. I chose the “red” flavor and a woman peeled back the top and filled it with hot water. Carrying it to a long communal table, I sat on a metal stool and waited for the boiling water to soften the noodles and shards of dehydrated carrots. It was filling and warming, but a soft chair, newspaper and hot coffee would have been nice.

After seven years in operation, the Forbidden City Starbucks branch closed in 2007 because of a disagreement with the landlord over branding. Despite leaving the Forbidden City, Starbucks has only kept expanding throughout China and there are currently over 3,000 branches in “greater China,” that is including Hong Kong, Macau and Taiwan.

Starbucks, unlike KFC or McDonald’s, tries to blend into the local area. For example, in Hangzhou last autumn I saw what is probably the most beautiful Starbucks in the world. Tucked away among the gardens and other tea houses, it’s a rather lovely sight:

Hangzhou Starbucks

Starbucks in Hangzhou, China

Hangzhou Starbucks signage

Starbucks sign “星巴克咖啡” (xīng bā kè kā fēi)

Starbucks is ever-keen to suit its products to the local market. Looking at the current seasonal offerings in China, one might wonder whether Starbucks is changing China or China is changing Starbucks:

Starbucks Dragonboat Dumplings

Dragonboat Dumplings (screen shot from Starbucks China website)

Red Bean Green Tea Frappuccino

Red Bean Green Tea Frappuccino (screen shot from Starbucks China website)

In Seattle, with its wealth of coffee shops, I’m still more likely to visit small stores like Herkimer or Fuel, but there have been many times in China, Macau and Hong Kong, when a soft chair and a Starbucks coffee have been exactly what I wanted. And from the growth figures, it’s exactly what many Chinese want too.

Being an expat has taught me that Americans…

1. Have a serious sweet tooth. This weekend a 5-year-old English girl looked down on me with distain when I suggested that she eat pancakes with syrup for breakfast: For God’s sake, doesn’t this woman know that pancakes are only eaten as a special treat before Lent on Shrove Tuesday?

Below is a shop window in Cambridge fishing for that American sweet tooth with imported goods. Please note the jars of marshmallow fluff; only folks with a serious sugar problem could have dreamt that up.

American sweets in Cambridge shop window.

2. Rightly favor solid deodorant sticks. Apparently many people in the world favor spray or roll-on deodorant. I say: Who wants to inhale tiny bits of deodorant every morning or have a slimy feeling under their arms? I hoard stick deodorant every trip to the US.

3. Are followed by the Tax Man the world over. All these lovely European expats I meet have no need to file taxes when working, living and earning overseas. Not so for Americans, we must file no matter what. And yes there are general US tax exemptions for folks living abroad and tax treaties avoid “double-taxation,” but figuring out how to correctly file US taxes overseas is an on-going nightmare of expat life. Yet another reason that, in addition to their health care, Europeans can be pleased with themselves. Smug bastards.

4. Should use “gas and air” in child birth. The childbirth books I bought in American made no mention of “gas and air” (basically nitrous oxide, i.e. laughing gas). I was introduced to it at hospitals in Hong Kong and again in the UK during the births of my children. Really takes the edge off. God knows why Americans only seem to use it for dentistry.

5. Are hassled more for visas. In fairness, a lot of this is reciprocity: you made it a pain for our citizens to come to you and we’ll make it a pain for your citizens to come to us. Within Britain we’re pariahs (residence) visa-wise: “Sorry you’re not Polish (i.e. from the EU)? Get in the long line with everyone else while we look you over skeptically.” And China makes it more difficult for Americans (than Europeans) because they want to and they can. No quick “visa at the border” for us.

6. Do have nice teeth. I had to beg a dentist in Macau to clean my teeth while I was pregnant. She suddered at the thought of cleaning a pregnant woman’s teeth and finally (after much prodding) found another dentist in the practice who was “willing to do it.” My dentist here in the UK takes a quick look, says they’re lovely and tells me to come back in 18 months. In America, it’s an every 6 months kind-of-thing with a professional cleaning every time. So, yes, with all this comparative attention, our teeth do tend to be nice.

7. Should be proud of Starbuck’s. I was once the cool kid who decided that Starbucks was corporate crap. No more. I crossed borders (often) in China for decent coffee. In the UK it’s also where we buy our beans. Yes it’s a global chain that’s everywhere and very generic. But now you can buy good coffee everywhere. (Including in local independent coffee shops that do very well drafting off of the coffee-love that Starbucks has fostered.)

8. Are “chipper” and “over-friendly.” Six years ago, a German friend told me quite bluntly that Americans are too happy and fake. After enough time away, I now see exactly what she means. While listening to streaming NPR (American “National Public Radio”), even I find the pertness a little hard to take.